Privacy Policy

Last Updated 25th May 2018

This Privacy Policy governs the manner in which CarbonSugar.com collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://carbonsugar.com website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. We allow users to opt-out of different types of data collection through the use of pop-ups and easy to read messages throughout the website at sections where we may collect data.

What Personal Data we collect and why

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information (“Personal Information”).

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.

Blog Comments

When you leave comments on blog posts on our site we collect the data shown in the comments form, and also your IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you’re using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. For more information about what cookies are, read the Wikipedia article.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

What Cookies do we Set?

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers a contact form to communicate with our team and cookies may be used to remember if you have already submitted the form and whether to show certain notifications about the use of the form.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies (Google Analytics)

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content as we use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website.

For more information on Google Analytics cookies, see the official Google Analytics page.

No Facebook Pixels

We removed all Facebook pixels and Remarketing tracking scripts from our websites in 2017. We weren’t happy with the way Facebook was handling our user’s data so we decided to remove their scripts from our website. We don’t currently run any Remarketing type advertising on this website.

Email Marketing

We are not currently running any email marketing campaigns related to this website. If we do in the future, we use a form that collects your name and email address and sets a cookie to let our website know if you have used the form. This data is sent to Mailchimp and stored on their secure servers in the United States. You can request that data to be deleted through Mailchimp’s service or by using the link in any email that we would send.

Compliance with Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Business Transaction

If we are involved in a merger, acquisition or asset sale, your Personal Information may be transferred as a business asset. In such cases, we will provide notice before your Personal Information is transferred and/or becomes subject to a different Privacy Policy.

Security

The security of your Personal Information is very important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

We store your data on secure servers located in either Frankfurt, Germany and Amsterdam, Netherlands. These servers are managed by our hosting partner, Cloudways.

Data Removal

If you would like to obtain a copy of your data stored on this website or request it’s removal, please contact us at hello@brisbanedigital.pl and we will be able to fulfill your request.

Children’s Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or about your data on this website, please contact us. This website is maintained and operated by Brisbane Digital Agency and they will be the contact point for all data related queries.

Brisbane Digital Agency

252 Payne Road
The Gap, QLD 4061
AUSTRALIA
hello@brisbanedigital.pl
+61-402 467 857